Refund Policy

Cancel any time

• You can cancel your Pro or Premier subscription at any time from your billing settings.
• After cancelling you keep access and credits until the end of the period you have already paid for.
• Cancelling stops future renewals - it does not delete your account or the songs you created.

Refunds

• If you were charged by mistake, or the service did not work as described, contact us within 14 days of the charge and we will make it right, including a refund where appropriate.
• Refunds are issued to the original payment method through Stripe and typically appear within 5-10 business days.
• Partial periods are not refunded after a renewal once the new period has started and credits have been granted.

How to request a refund

Email support@sunoaimusicgenerator.lol from the address on your account with your order or subscription number. We reply to every request within two business days.

Chargebacks

Please contact us before starting a chargeback - almost every billing question can be resolved faster by email.